Donations have increased since introducing ParishPay.
-Liz Perna,
Church of the Presentation,
Upper Saddle River, NJ
FREQUENTLY ASKED QUESTIONS
The Basics
- How does ParishPay help my parish?
- What are the benefits of using the program?
- What should I put in the collection basket?
- What phone number should I call to reach customer support?
Enrollment
- Is there a min/max donation?
- Is there a contract or can I cancel at any time?
- If I have a large gift I would like to make as a one-time contribution, can I do that through ParishPay?
- Who do you share my gift amount and personal information with?
Technology
- Can I manage my account online?
- Do you have a mobile app?
- Is my information stored securely?
- What is your server reliability?
Cost of Our Services
Account Management
- Can I change the amount or the date of my gift?
- Can I make a donation in someone else's name?
- Can I support my vacation parish as well?
- Can my contributions be made weekly?
- How will you remind me that my gift is coming out of my account?
- What if my credit card expires?
- What payment methods do you accept?
- What day do funds from my account get debited?
- Will I receive an annual statement that substantiates my charitable donations to my parish?
- What can I do if my gift is unable to be processed?
